Explore our BSS – OSS Modules for your every need
Discovery
NDR module is the answer to keeping track of physical and logical resources directly from the network in a non-intrusive and automated manner.
An asset and network discovery and reconciliation tool.
Product Catalog
The Product Catalog is used to maintain all product/service information and to define the relationships, dependencies and/or prerequisites among products and services that determine how and what is sold to your customers.
Order Management
The Order Management (OM) module organizes and automates all order management processes and helps you manage and track your customer’s orders from purchasing through receiving.
A comprehensive customer and sales prospect management tool.
Order fullfilment
A Delivery tool to automate all delivery tasks.
Delivery processes are defined and SLA between different parties are monitored.
Order status is monitored and controlled by the flow
Mediation
A diverse customer base demands complex services with quick and efficient deployment and management capabilities. Telecom in a box Mediation provides a single, enterprise-wide platform with scalability and capability.
Billing
The billing process involves receiving billing records from various networks, determining the billing rates, calculating the costs for each billing record, combining these records periodically to generate invoices and sending invoices.
Trouble Ticket Management
Trouble tickets are automatically or manually created & troubleshooting requests are used to identify and track customer and network problems and their eventual resolutions.
A comprehensive network diagnostic and maintenance tool.
IP Address Management
The IP module offers a flexible, multi-service system that allows you to manage IP addresses individually or in groups. You can define and allocate IP addresses to locations, subnets, devices, and customers.
Service Level Agreement
SLAs cover various aspects, including uptime, response times, resolution times, and quality of service, providing a framework for evaluating and maintaining the service provider's performance and meeting customer expectations.
Network Inventory
The Network Inventory module manages a comprehensive database of all network assets, including hardware, software, and configurations. It provides real-time visibility into the network infrastructure, aiding in efficient resource allocation, planning, and troubleshooting.
Store Management
Provisioning
Provisioning involves the automated configuration and activation of network services for subscribers. This module ensures swift and accurate provisioning of services, reducing manual errors, enhancing customer experience, and enabling rapid adaptation to changing service demands.
Site Rollout
The Site Rollout module streamlines the deployment of new network sites or expansions. It includes tools for project management, coordination of resources, and tracking of milestones to ensure a smooth and timely rollout of network infrastructure, minimizing downtime and optimizing resource usage.
Network Operation Center
The NOC module is the nerve center of network operations, offering a centralized platform for monitoring and managing network performance. It provides real-time insights, alerts, and tools to ensure optimal network functionality, rapid issue resolution, and proactive maintenance.
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Key Features
