Outsourcing decisions are mostly driven by the following objectives:
Achievement of cost/efficiency savings
Redistribution of business and commercial risk
Improvements to service delivery and control
Access to specific skills or expertise
Business transformation
Organizations are looking to increase margins and show differentiation by reducing their operating expenses via outsourcing their non-core functions like operations that have very structured and matured processes, inputs, outputs, OLAs(operational level agreements) and SLAs(service level agreements), and instead, concentrating on core organizational functions.
Organizations are looking to increase margins and show differentiation by reducing their operating expenses via outsourcing their non-core functions like operations that have very structured and matured processes, inputs, outputs, OLAs(operational level agreements) and SLAs(service level agreements), and instead, concentrating on core organizational functions.
